Connecting via RDP
RDP works for every OS in the catalog — Windows natively, Linux via xrdp + XFCE.
Once your session shows status RUNNING, open its detail page. You'll see a "Connect via RDP" section with credentials and a download link.
Option 1: download the .rdp file (recommended)
Click "Download .rdp" and open the file. It pre-fills the host, port, and username so you only need to paste the password.
- Mac: install Microsoft Remote Desktop from the App Store. Double-click the .rdp.
- Windows: Microsoft Remote Desktop is preinstalled (Win+R, type
mstsc). Double-click the .rdp. - Linux: install
remminaorfreerdp. Open the .rdp directly with remmina, or runxfreerdp /v:<ip> /u:<user> /p:<pass>.
Option 2: manual connection
- Host: public IP shown on the session page, port 3389
- Username:
Administratorfor Windows,deskbootfor Linux - Password: shown once on the session page. Copy it somewhere safe — it's view-once.
Linux RDP under the hood
Linux sessions install xrdp + a minimal Xfce desktop at first boot. When you RDP in you land in an Xfce session, not a TTY. From there you can launch a terminal, Chrome, Firefox, file manager, etc.
Common issues
RDP client says "host unreachable"
The session might still be provisioning. Check the status — if it's PROVISIONING, give it another 2-3 minutes. If it's RUNNING but RDP fails, your network may be blocking outbound port 3389. Try from a different network or use SSH instead (Linux only).
"Authentication failed" on Linux RDP
Make sure you're using the username deskboot, not root or ubuntu. The bootstrap script creates the deskboot user with the password shown on the session page; the default Linux users have no password set.
Black screen after Windows RDP login
The instance is still finishing first-boot setup. Disconnect, wait 90 seconds, reconnect. If it persists, click "Reboot" on the session page.