Connecting via RDP

Once your session shows status RUNNING, open its detail page. You'll see a "Connect via RDP" section with credentials and a download link.

Option 1: download the .rdp file (recommended)

Click "Download .rdp" and open the file. It pre-fills the host, port, and username so you only need to paste the password.

• Mac: install Microsoft Remote Desktop from the App Store. Double-click the .rdp.
• Windows: Microsoft Remote Desktop is preinstalled (Win+R, type mstsc). Double-click the .rdp.
• Linux: install remmina or freerdp. Open the .rdp directly with remmina, or run xfreerdp /v:<ip> /u:<user> /p:<pass>.

Option 2: manual connection

• Host: public IP shown on the session page, port 3389
• Username: Administrator for Windows; on Linux the distro-native user — ubuntu (Ubuntu), admin (Debian), kali (Kali), or fedora(Fedora), unless you set a custom one at launch. Whichever it is, it's shown on the session credentials page.
• Password: shown once on the session page. Copy it somewhere safe — it's view-once.

Linux RDP under the hood

Linux sessions install xrdp + a minimal Xfce desktop at first boot. When you RDP in you land in an Xfce session, not a TTY. From there you can launch a terminal, Chrome, Firefox, file manager, etc.

Common issues

RDP client says "host unreachable"

The session might still be provisioning. Check the status — if it's PROVISIONING, give it another 2-3 minutes. If it's RUNNING but RDP fails, your network may be blocking outbound port 3389. Try from a different network or use SSH instead (Linux only).

"Authentication failed" on Linux RDP

Use the exact username shown on the session credentials page — ubuntu for Ubuntu, admin for Debian, kali for Kali, fedora for Fedora, or whatever custom name you set at launch. Don't try root — root SSH is disabled by default; use sudo -i after logging in with the regular account.

Black screen after Windows RDP login

The instance is still finishing first-boot setup. Disconnect, wait 90 seconds, reconnect. If it persists, click "Reboot" on the session page.